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By
Security Supervisor
 
GENERAL DESCRIPTION: To command and control guards and guard posts for effective provision of security services at Mtibwa Sugar Estates.

DEPARTMENT & LOCATION: Risk Management – Mtibwa Estates Limited

GRADE: Supervisor.

REPORTS TO: Security Field Officer.

OVERALL RESPONSIBILITY: 

  • The Supervisor is the interface between Security Management and guards, ensuring operational tasks and deployments are correctly implemented.
  • Safeguarding of life and property
  • Reduction of Mtibwa Sugar Estates Limited exposure to loss
  • Management of guards and guard posts
  • Ensuring effective response to incidents
  • Ensure effective deployment of guard shifts
  • Identify and effect speedy replacement of shortages
  • Application of operational procedures in accordance with the Operations Manual
  • Liaise with Security Management to ensure effective deployment
  • React to customer complaints and incident reports
  • Maintain efficient and timely reporting
  • Maintain discipline and morale
  • Relay information, intelligence and guards’ concerns to Security Field Officer

ROLE & CONTEXT:

  •  Liaise with Security Field Officers to co-ordinate effective manning of all Mtibwa Sugar Estates Limited locations.
  • Attend weekly operations meeting
  • Maintain operational procedures in accordance with operations manual
  • Manage internal and external threats by managing security situations and directing resources as appropriate
  • Write incident reports and complaint forms in accordance with operation manual
  • Deal with Management complaints in a timely and courteous manner
  • Provide observations and recommendations to Field Officers
  • Ensure reports, OBs and returns are accurate and timely
  • Supervisor Shift Summary
  • Guard Check List and roster returns
  • Fault Correction Forms
  • Ensure that all incidents during the shift are reported and incident reports raised
  • Visit posts in designated zones at least twice per 12 hour shifts
  • Carry out site security surveys as required
  • Maintain discipline in accordance with Company core values and disciplinary code
  • Ensure personnel are briefed and equipped for forthcoming shift
  • Ensure all posts are properly manned and deal with shortages
  • Ensure uniform and equipment requirements are sufficient for operational delivery
  • Ensure guards understand and are familiar with their post orders
  • Assist Field Officers in nominating awards for good work
  • Follow up cases with the Security investigator
Address to: Human Resources Manager Mtibwa Sugar Estates Ltd.states Ltd. P.O.Box 42 .O.Box 42 Mtibwa. Mtibwa.
 
Email address: mse@mtibwa-sugar.co.tz or gmugeta@mtibwa-sugar.co.tz 




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