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Position: Relationship Manager, Business Banking - Arusha Branch - (1900001578)

Job: Retail Banking
Primary Location: Africa & Middle East-Tanzania-Dar es Salaam
Schedule: Full-time
Employee Status: Permanent
Posting Date: 24/Sep/2019
Unposting Date: 30/Sep/2019


About Standard Chartered
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.
To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.
We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.

JOB PURPOSE

  • Drive deepening activities with high-value or potential clients with full range of BB products, continuous analytics support and collaboration with Business Specialists;
  • Meet Clients when required (ie once a month)
  • Acquire and activate new clients referred from ETB clients and other referrals from CB /CIB directly to Business Banking RM/ Team
  • Maintain integrity of Clients credit portfolio through monitoring, early action and remediation actions

KEY RESPONSIBILITIES

  • Relationship deepening by proactively reaching out to & engaging with high value Business Banking Clients and “Hidden Larger Businesses” as per the mandates protocols
  • Acquiring from ETB client, CB and CIB referrals (MGM)
  • On boarding clients on TWC and LAP proposition.
  • Supporting the Client on any Client-initiated needs
  • Delivering on transactions, service requests, On line Banking, Mobile/Web training
  • Updating CDD/AML
  • Managing Client’s Credit Situation


SKILL REQUIREMENTS
Product Broadening

  • Understanding of businesses and financials
  • Enhanced multi-product BB knowledge
  • Market and competition knowledge

Client Engagement

  • Presentation and soft skills tailored to engaging business owners
  • Internal stakeholder engagement skills
  • Closing Deals
  • Ability to drive and manage Client interaction
  • Communication and presentation skills
  • Negotiation and objection handling
  • Client training on digital solutions

Journey completion

  • Discipline and time management to handle a client portfolio
  • Ability to solve problems and close issues without handing over
  • Strong analytical ability
  • Understanding of BB KYC/ CDD principles


EXPERIENCE/ KNOWLEDGE REQUIRED

  • Good first degree or requisite technical skills gained through professional associations and practical experience (3-5 years experience)
  • Good working knowledge of banking products
  • 3 years working experience in Banking as a Relationship Manager

Apply now to join the Bank for those with big career ambitions.

TO APPLY, CLICK HERE

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